Privacy Policy

Effective Date: January 8, 2026

ServRelay (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit information, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide, including:

• Name
   
• Email address
   
• Phone number
   
• Information submitted through contact forms, service request forms, or communications
   

We do not knowingly collect sensitive personal information such as government identification numbers, financial account data, or health information.

We use personal information only for legitimate business purposes, including:

• Responding to inquiries and service requests
   
• Providing customer support and communications
   
• Sending transactional text messages, such as appointment confirmations, reminders, and service-related notifications
   
• Operating, maintaining, and improving our services
   
• Complying with legal, regulatory, and carrier requirements
   

We do not use personal information for unsolicited marketing or promotional messaging.

By providing your phone number through our website, forms, or communications, you expressly consent to receive transactional text messages from ServRelay related to your inquiry or service request.

• Message frequency may vary
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP
   

Opting out of SMS messages does not affect your ability to communicate with us through other methods.

ServRelay does not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

Mobile information is used strictly for service-related and transactional communications.

We retain personal information only for as long as reasonably necessary to:

• Provide our services
   
• Fulfill the purposes described in this Privacy Policy
   
• Comply with legal and regulatory obligations
   
• Resolve disputes and enforce agreements
   

When personal information is no longer required, it is deleted or securely disposed of in accordance with reasonable data-handling practices.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

ServRelay uses trusted third-party service providers and messaging platforms to operate our website and deliver communications.

These third parties may process personal information only as necessary to perform services on our behalf and are subject to their own privacy, security, and compliance obligations.

ServRelay is not responsible for the privacy practices or policies of third-party services.

We may access, preserve, or disclose personal information when required to:

• Comply with applicable laws, regulations, or legal processes
   
• Respond to lawful requests from regulatory authorities, carriers, or courts
   
• Enforce our agreements or protect the rights, safety, or property of ServRelay or others
   

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective when published.

Continued use of our website or services after changes constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

📧 info@servrelay.com Effective Date: January 8, 2026

ServRelay (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and retain personal information when you use our website or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide, including:

• Name
   
• Email address
   
• Phone number
   
• Information submitted through contact forms or service request forms
   

We do not knowingly collect sensitive personal information.

We use personal information to:

• Respond to inquiries and service requests
   
• Provide customer support and communications
   
• Send transactional SMS messages, such as appointment confirmations, reminders, and service-related notifications
   
• Operate, maintain, and improve our services
   

We do not use personal information for unsolicited marketing messages.

By providing your phone number through our website or communications, you consent to receive transactional text messages from ServRelay related to your inquiry or service request.

• Message frequency may vary
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP
   

ServRelay does not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

Mobile information is used solely for service-related and transactional communications.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, it is deleted or securely disposed of.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

ServRelay uses trusted third-party service providers and messaging platforms to operate our website and deliver communications.

These providers may process personal information only as necessary to perform services on our behalf and are subject to their own privacy and security obligations.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective when published.

Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

📧 info@servrelay.com